FAQ Questions, answered.
How Callitude handles calls, bookings, languages and your customers’ data.
General questions.
What is Callitude?
Callitude is an AI phone receptionist for local businesses. It answers your calls, books appointments into your calendar, answers questions from your own information, and hands callers to your team when they need a person.
Do callers know they’re talking to an AI?
Yes. Callitude says it’s an AI at the start of every call.
What if a caller wants to speak to a person?
The caller hears hold music while Callitude calls your team and briefs them. It connects the call only if they accept. If nobody picks up, it takes a message with the caller’s name, number and reason.
Can I keep my current phone number?
Yes. You can forward the calls you can’t take to Callitude, or get a new local number in the US, Canada or UK.
Which languages does it speak?
English, Spanish, French, German, Italian, Dutch and Japanese.
Does it work with Google Calendar?
Yes. It books into each team member’s own Google Calendar, checks everyone who offers the service, and finds the earliest open time.
Does it work for plumbers, HVAC and other home services?
Home services setups are coming soon. Callitude will answer while you’re on the job, collect the address and the problem, and suggest a visit time that you confirm.
Are calls recorded?
No. Call audio is never recorded, and transcripts are deleted automatically after 30 days.
How much does it cost?
Plans start at $149 a month for 300 minutes, after a free 14-day pilot with 100 minutes. Extra minutes are $0.60 each.
Pricing.
Is there a free trial?
Yes. The pilot is free for 14 days with 100 minutes, and our team sets everything up with you.
What counts as a minute?
Minutes are the time Callitude spends on calls. Extra minutes beyond your plan are $0.60 each.
Can I change plans later?
Yes. Move up or down as your call volume changes. Tell us and we switch it for you.
What if I need more than 1,000 minutes?
Ask us for a custom quote.
Still have a question?
Get started and our team will walk you through it.